Privacy Policy
Last Updated: 03/02/2026
WindowClean by Vertex is committed to protecting your personal data.
1. Information Collection and Use
We collect names, addresses, phone numbers, and payment details to schedule services, deliver accurate quotes, and process transactions.
2. Marketing and Communications
We may use your contact information to send you service reminders (e.g., spring/fall cleanings) or promotional offers. You can opt out of these communications at any time by clicking "unsubscribe" or replying to our messages.
3. Payment and Billing Information
Payment information may be collected when you schedule or complete a service. Financial transactions are processed through secure, encrypted third-party payment providers.
WindowClean by Vertex does not sell, rent, or share your payment information with third-party marketers.
4. Cookies and Website Tracking
Our website may use cookies, analytics tools, pixels, or similar technologies to understand website traffic, improve user experience, and measure advertising performance.
These tools may collect basic information such as browser type, device information, pages visited, and general website activity. You can adjust your browser settings to limit or block cookies.
5. Data Protection
We use reasonable security measures to help protect your contact information, service details, billing information, and customer records from unauthorized access, misuse, or disclosure.
While we take steps to protect your information, no online system is completely secure. We encourage customers to contact us directly with any privacy concerns.
6. Sharing of Information
We do not sell or rent your personal information. We may share limited information only when necessary to operate our business, such as with scheduling software, payment processors, website platforms, advertising tools, or service providers who help us deliver our services.
We may also disclose information when required by law, regulation, legal process, or to protect the rights, safety, and property of WindowClean by Vertex, our customers, or others.
7. Your Privacy Rights
You may request to access, update, correct, or delete your personal information by contacting us directly.
You may also opt out of promotional emails, text messages, or marketing communications at any time.
8. Contact Us
For privacy-related questions or data removal requests, please contact us at: [email protected].
9. Updates to This Policy
WindowClean by Vertex may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website or services means you accept the updated policy.
